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Our terms & conditions
Terms and Conditions Effective Date: July 21, 2025
Last Updated: July 26, 2025
Welcome to instaxdigi.com, a multi-vendor digital product marketplace registered in the State of Delaware, USA. By accessing or using this Website, you (“User,” “Buyer,” or “Seller”) agree to comply with and be legally bound by the following Terms and Conditions. These terms apply whether you are accessing the Website from the United States, or any other jurisdiction.
1. Acceptance of Terms
By using this Website, you agree to these Terms and Conditions, our Privacy Policy, and any applicable policies referenced herein. If you do not agree, please do not use the Website.
2. Eligibility
You must be at least 18 years old to register or use this Website. By using the Website, you confirm that you are legally capable of entering into binding contracts.
3. User Accounts
To buy or sell digital products, you may be required to create an account. You agree to:
- Provide accurate, complete, and current information
- Maintain the confidentiality of your login credentials
- Accept responsibility for all activities conducted under your account
We reserve the right to suspend or terminate accounts at our discretion.
4. Digital Product Marketplace
instaxdigi.com serves as a platform that connects buyers with independent vendors who sell digital products (e.g., eBooks, graphics, templates, software, etc.). We do not create, own, or sell any digital products directly.
- All transactions occur between buyers and individual vendors
- Vendors are fully responsible for their product listings, pricing, delivery, and customer service
- We do not guarantee the accuracy, quality, legality, or safety of any products sold by vendors
5. Purchases, Fees, and Refund Policy
5.1 Digital Delivery
All products are delivered digitally to the email address provided at checkout or made available through your account dashboard.
- It is your responsibility to ensure your email address is accurate and functional
- Delivery typically occurs immediately after successful payment, but may take up to 24 hours in rare cases
5.2 No Refunds or Chargebacks
Because digital products are non-returnable, all sales are final. By making a purchase, you agree:
- No refunds, cancellations, or exchanges will be accepted after purchase
- You waive any right to file a chargeback or payment dispute related to delivered digital products
- Any violation of this policy may result in account suspension and legal action
6. Seller Terms and Obligations
If you register as a Seller on instaxdigi.com, you agree to:
- Be solely responsible for the legality, originality, quality, and delivery of your digital products
- Ensure you hold all rights or licenses necessary to sell your content
- Grant Instax Digi a non-exclusive, royalty-free license to display, market, and sell your products on the Website
- Explicitly approve and accept any platform fees, transaction charges, or commissions as outlined in your Seller Dashboard or in official communication. These fees are non-refundable and non-negotiable
- Comply with all applicable tax, copyright, and consumer protection laws in your country
KYC and Identity Verification:
- Know Your Customer (KYC) and identity verification for sellers is conducted by our third-party payment processor, Stripe, Inc., in accordance with their compliance and regulatory obligations
- By registering as a Seller, you agree to provide accurate information to Stripe and accept their terms
- Instax Digi does not collect or store sensitive identification documents
- Stripe is solely responsible for the processing and safeguarding of this data
Platform Responsibility Disclaimer: Instax Digi is not liable for the outcome of Stripe’s verification processes or decisions. However, if a Seller is later found to violate our platform rules or applicable laws, we reserve the right to suspend their access and cooperate with legal authorities.
7. Platform Fees
By using the platform as a Seller, you expressly acknowledge and approve that:
- Instax Digi charges platform service fees and/or transaction commissions on every sale
- These fees are automatically deducted from payouts and are subject to change with prior notice
8. Intellectual Property
All Website content—including trademarks, software, designs, and branding—is the property of Instax Digi Pvt Ltd or its licensors.
- All products sold are protected by copyright and are for personal, non-commercial use only
- Redistribution, resale, or unauthorized sharing of any content is strictly prohibited and may result in legal action
9. User Conduct
Users agree not to:
- Use the Website for unlawful or fraudulent purposes
- Upload or share offensive, harmful, or infringing content
- Interfere with the Website’s functionality, security, or infrastructure
10. Limitation of Liability
The Website and its services are provided “as is” without warranties of any kind. We make no guarantees regarding:
- Continuous, uninterrupted access to the Website
- Accuracy or fitness for purpose of any content sold by vendors
We are not liable for:
- Delivery delays, product defects, or buyer dissatisfaction
- Any direct, indirect, incidental, or consequential damages related to the use of the Website
11. Indemnification
You agree to indemnify and hold harmless Instax Digi Pvt Ltd, its affiliates, officers, employees, and agents from any claims, liabilities, losses, or expenses arising from:
- Your use of the Website
- Your violation of these Terms
- Your infringement of third-party rights
12. Governing Law and Jurisdiction
These Terms and Conditions are governed by the laws of the State of Delaware, USA, and applicable U.S. federal laws.
- Any legal disputes shall be resolved exclusively in the courts of Delaware, unless required otherwise by mandatory local laws
13. Changes to Terms
We may update these Terms at any time. Updates will be posted on this page with the new “Last Updated” date. Continued use of the Website after such changes constitutes your acceptance.
14. Contact Information
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
📧 support@instaxdigi.com